Shipping policy

Production time

Please allow up to 2 weeks for production, plus shipping time.

For pieces made with your wedding glass, the production period starts when we receive your glass. For the Wedding Glass Bundle, this production period applies to the custom keepsake made after the ceremony. Contact us for the timing of the initial delivery of your breaking glass.

Shipping destinations and rates

We currently ship to the United States. Standard shipping is $7.50 USD. Standard shipping is free for qualifying orders of $150 USD or more. Your available shipping options and final shipping charge are shown at checkout.

Questions about delivery

If you have a shipping question or need your piece by a particular date, contact us before ordering or email support@jandmjudaica.com.

Returns and damaged items

For return eligibility, customized-item exceptions, damaged items and refund processing, please read our Refund Policy.